How It Works

A Straightforward Process from Enquiry to Completion

Step 1 – Submit Your Enquiry

Tell Us About Your Commercial Kitchen

Start by completing our enquiry form with some basic information about your business and premises.

Please tell us:

Your business name and type.
The location and postcode of your premises.
The type of cleaning you require.
The areas that need attention.
Whether you need a one-off service or regular cleaning.

You can also provide additional details about the kitchen condition, grease build-up and any particular cleaning requirements.

Once we receive your enquiry, we will review the information and contact you to discuss the next steps.

Step 2 – Arrange an On-Site Assessment

We Visit Your Premises

An on-site visit is required before we prepare your final quotation.

During the visit, we assess the commercial kitchen and discuss the requested cleaning work, including:

The size and layout of the kitchen.
The surfaces and accessible equipment exteriors requiring cleaning.
The condition of floors, walls and working areas.
The level of grease and food residue.
Any additional cleaning requirements.

This assessment helps us understand the work involved and establish a suitable cleaning scope.

Step 3 – Receive Your Quotation

Know What Is Included Before You Proceed

After assessing the premises, we prepare a quotation based on the cleaning requirements and the work involved.

Your quotation will explain:

The cleaning services proposed.
The areas and tasks included.
Any additional cleaning requirements.
The total service price.
The proposed payment arrangements.

Our advertised prices are starting prices for smaller cleaning jobs. The final cost may be higher depending on the size and condition of the kitchen, the level of grease build-up and the work required.

You will have the opportunity to review the quotation before deciding whether to proceed.

Step 4 – Approve the Quotation and Pay the Deposit

Once you are happy with the quotation, you can approve the proposed cleaning work.

A 20% deposit of the quoted service price is required to secure your booking. Once the deposit has been received, we will confirm your cleaning appointment.

The remaining 80% balance is payable after the agreed cleaning service has been completed.

Your booking is not confirmed until the quotation has been accepted and the deposit payment has been received.

Step 5 – We Carry Out the Agreed Cleaning

Cleaning Based on the Confirmed Scope

On the agreed date, we attend your premises and carry out the cleaning work outlined in the accepted quotation.

Depending on the service arranged, this may include:

Cleaning selected kitchen work surfaces.
Removing grease and food residue.
Cleaning accessible external surfaces of cooking equipment.
Cleaning kitchen floors and suitable wall surfaces.
Cleaning agreed preparation and working areas.
Carrying out any additional treatment included in the quotation.

We work according to the agreed scope rather than adding unapproved tasks to the service.

If additional work is identified during the appointment, we will discuss the requirements and any extra cost with you before proceeding.

Step 6 – Completion and Final Payment

Complete the Service

Once the agreed cleaning work has been completed, the service is brought to completion.

The remaining balance is payable after the service, in accordance with the payment terms agreed in your quotation.

We recommend reviewing the completed work with our team before the final payment is settled.

Choose an Arrangement That Suits Your Business

Q Kitchen Clean provides both one-off and regular commercial kitchen cleaning.

One-Off Cleaning

Suitable for businesses that need a single cleaning visit, whether for selected kitchen areas, stubborn grease treatment or more extensive deep cleaning.

Regular Cleaning

For businesses looking to arrange recurring cleaning appointments. The cleaning frequency, scope and schedule are discussed and agreed based on the premises and operational requirements.

Before Your Cleaning Appointment

To help the visit run smoothly, we recommend that you:

Please let us know about any particular site conditions before the appointment so they can be considered when arranging the service.

Call +44 20 2744 4714 or email [email protected].